Terms of Use
TERMS OF USE AND CONDITIONS OF SERVICE PROVISION
https://bcash.eu & https://bcashid.com
"BCASH S.A." is the sole owner and exclusive administratotr of the following websites: https://bcash.eu & https://bcashid.com.
You are kindly asked to carefully read the following terms and conditions that govern the relationship between "BCASH S.A." and you as a user. If you disagree even with at least one of these terms and conditions, you should not make use of https://bcash.eu & https://bcashid.com, as further use and browsing on any of its content, automatically means your absolute, explicit and unconditional acceptance, accession and agreement to them. Services provided via the https://bcashid.com website are an extension of the https://bcash.eu platform and, therefore, the same terms and conditions of use are in force.
Furthermore, you agree that "BCASH S.A." reserves the right to at any time, even without prior notice, unilaterally modify these terms and conditions of use. For this reason, it is your own responsibility to regularly go back to these Terms and Conditions, as their renewal is ongoing, and you automatically accept them solely by using our website and services.
By making any transaction on our platform https://bcash.eu & https://bcashid.com, you expressly and unreservedly accept and agree with the following:
• You accept these Terms and Conditions.
• You are at least 18 years old and eligible to accept terms and conditions.
• You will not use our platform https://bcash.eu & https://bcashid.com, if the legal framework in your country forbids its use.
During each transaction through our platform https://bcash.eu & https://bcashid.com, you automatically agree that:
• You provide real data and information. You agree that the information that you give us is accurate and complete. It is your sole responsibility to provide our platform always with correct and accurate information, so that we can contact you at anytime.
• You understand and agree that if our platform https://bcash.eu & https://bcashid.com sends any information to the contact details you have provided during your transaction and you do not receive it for any reason, you are the only responsible person. Please make sure you add the domain https://bcash.eu & https://bcashid.com in your list of friendly addresses.
• You maintain complete control of your transaction.
• You report to us DIRECTLY any abnormal or suspicious transaction, or breach of security via the e-mail info@bcash.eu
• You are responsible for all the transactions you make.
•You absolutely implement and are fully aware of our policy with regards to combating money laundering and terrorist activity financing (AML & CTF policy), which you declare with these terms and conditions that you have already read here.
• You agree with our policy on the protection of personal data and use of cookies, which you declare with these terms and conditions that you have already read here.
1. OUR SERVICES
"BCASH S.A." offers a transactions platform, where you can purchase and sell cryptocurrencies. You can deposit Euros and buy or sell Bitcoins, using our platform.
"BCASH S.A." has taken all reasonable and necessary measures to ensure that https://bcash.eu & https://bcashid.com will be available 24/7/365, but is not responsible for any delays and errors. "BCASH S.A." has shown due diligence for the regular execution of your transactions. However, it is always possible that various problems may occur during one of your transactions. "BCASH S.A." is not responsible for any material or non-material loss or loss of profits that might occur to you from any cause, either present or future, and does not guarantee the continuous operation of this website, which can inevitably be interrupted for reasons outside our sphere of influence, as indicatively because of necessary conservation works, technical failure, such as hardware or software problems, or because of the Internet network maintenance works carried out usually by ISPs and data centers, where our server is located, such as problems of power shortage of our server or loss of the connection, either due to defective provision of Internet services or other technical reasons, for which third parties are responsible or due to force majeure, all reasons for which "BCASH S.A." is in no way responsible.
However, in case of such a problem, you can always contact us at +30 6998 499 499, during working days and hours.
2. PROHIBITION OF USE
"BCASH S.A." is opposed to the use of bitcoin or digital wallet for transactions related to criminal activities. Please make sure before any transaction through this website that you comply with Greek and European legislation and your activities are legal. If not, then you should not proceed to any transaction via our platform. With these terms, you expressly and unreservedly agree that you will not use our services for illegal activities of any kind.
Users are strictly prohibited from using the services of the company to send or receive cryptocurrency on behalf of third parties. All transactions must originate from and be destined to wallets owned and controlled by the registered user. Acting as an intermediary, proxy, or performing transactions for another individual or entity is not permitted and may result in permanent account suspension and reporting to the competent authorities, in accordance with applicable AML legislation and internal risk management policies.
It is highly recommended that you always check the legal status in the country where you live, to avoid problems with the law. It is your sole responsibility to ensure that the abovementioned apply.
By accepting these Terms and Conditions and using our platform you agree that:
• You follow local law, whenever applicable.
• You will not use our platform for any unlawful purpose and transaction.
"BCASH S.A." has the right to refuse any transaction and place limits on transactions without prior notice.
3. WARNING
We draw your attention on the possible risks of using the virtual currency bitcoin. You are kindly requested, before using this website, to seriously consider that if any of these risks occur, "BCASH S.A." is not to be held liable for any reason. With these terms and conditions, you declare that you are fully informed about these risks and have accepted the probability of their occurrence:
3.1 "BCASH S.A." is not a Bank and it does not hold cryptocurrencies as a bank deposit. Moreover, "BCASH S.A." is not an investment advisor, nor does it provide advice with regards to the acquisition or not of cryptocurrencies, and in the event that, after buying cryptocurrencies, they suddenly gain zero value, which is not unlikely to happen, "BCASH S.A." is not responsible for the recovery of any of your injuries or damages from this cause. Buy and sell of cryptocurrencies that takes place via our website is your exclusive responsibility.
With these terms and conditions, you agree that you have been informed that each of these payment methods may require you to agree with their own, maybe similar or different terms and conditions, and that depending on the payment method you choose, the bitcoin price might be different.
3.2. Cryptocurrencies are not issued by a central bank, they are not recognized as a state currency, they are not issued by any authority, but they are created in a network through a special algorithm. Cryptocurrencies are not widely used in transactions and do not incorporate currency value; thus, they are highly volatile. Bitcoins fall under the category of virtual currencies, which may cause a loss of your money.
3.3. "BCASH S.A." bears no responsibility for any of your capital loss from any cause, nor does it guarantee for your money in case of loss. Although "BCASH S.A." has taken all necessary measures for the security and continuity of transactions, however, there are no specific statutory protection measures to cover consumer losses in the event that a platform that exchanges or holds your virtual coins breaks down or goes out of business.
3.4. Our platform https://bcash.eu & https://bcashid.com is not to be used for purchasing products and services, so for any dispute that arises with other companies, with regards to your further transactions using bitcoin, "BCASH S.A." is not responsible in any way. Keep in mind that transactions using cryptocurrencies might be irreversible, and therefore, any capital losses because of fraudulent conduct of a third party may not be reparable.
Furthermore, the acceptance of virtual currency is not under constant warranty and is based on the parties involved discretion or contracts, which can be terminated at any time without notice. "BCASH S.A." in no way guarantees that the use of cryptocurrencies will always be accepted by merchants and businesses. Our role is purely intermediary and has to do only with the purchase or exchange of cryptocurrencies.
Moreover, as cryptocurrencies are Internet based, there is a high risk of cyber-attacks (i.e.: hacking).
3.5. "BCASH S.A." is not responsible for any changes in the value of cryptocurrencies. Please keep in mind that the value of virtual currencies, including cryptocurrencies, is particularly volatile and can easily go down, as well as up. It is obvious that by buying cryptocurrencies through "BCASH S.A.", you are on your own responsibility exposed to the risk of volatility and fluctuation of its price. "BCASH S.A." provides no guarantee that the value of your capital in virtual currency will remain relatively stable.
3.6. All purchase or sell transactions via the https://bcash.eu & https://bcashid.com respectively, are performed by using a digital wallet. Your digital wallet is encrypted, and highly secure encryption is used, but you should keep safely and carefully the password. If you miss or forget this password, you cannot access your wallet anymore and this means loss of money. This happens because there is no central registration service of passwords or for issuing replacement passwords, neither does "BCASH S.A." know the password, for security reasons. Also, for security reasons, there is no possibility of recovering the password in your wallet. Although "BCASH S.A." mediates for the acquisition of a digital wallet, however, with these terms and conditions it does not undertake as part of its services, the maintenance and/or control of your wallet, for which you are the sole responsible person.
"BCASH S.A." is in no way responsible for the safekeeping of your cryptocurrencies or wallet. "BCASH S.A." will never compensate you if you miss your wallet. You are the only person responsible to store and maintain your bitcoins and your wallet. In case that you already have a wallet for storing your cryptocurrencies, which is provided by a third-party, it is solely your responsibility whether to use that wallet or not, and "BCASH S.A." cannot be held liable.
You should also be well aware that your digital wallet, and the money on it, may be stolen by a third party, just as it can happen with your conventional wallet. For this reason, you need to show for your digital wallet the same care and diligence you show for your conventional wallet or handbag.
3.7. "BCASH S.A." is partnered with SumSub, a KYC/AML compliance company. SumSub performs the screening of customers at the onboarding process, in terms of ID verification, sanctions screening, etc. Sum&Substance is registered with the Information Commissioner's Office in line with the Data Protection Act 2018. For more information, visit SumSub's page: https://sumsub.com
"BCASH S.A." does not bear any responsibility for any tax obligations that may arise from the purchase of bitcoins. It is your sole responsibility to consider whether you have tax obligations in Greece or in the country from which the transaction is made, and what they concern, as well as to comply with them, if any.
4. CANCELLATION OF TRANSACTIONS
A transaction can be cancelled ONLY if it is not already executed by https://bcash.eu & https://bcashid.com.
With these terms and conditions, you agree that https://bcash.eu & https://bcashid.com has the right to unilaterally cancel any of your transactions. In this case, you as a user must provide us with your bank account number, to which the amount of the transaction can be transferred.
5. YOUR BCASH ACCOUNT – REGISTRATION
For the use of our services, you are required to register by creating an account. Account registration is done at our website https://bcashid.com.
You have to provide, among others, your email and your mobile phone number, your full name and other personal information in order to verify your identity. At your registration and on ongoing basis, you must provide us accurate and authentic personal information. Accuracy and authenticity are necessary for the purposes of combatting Money Laundering and Terrorist Financing, and any other financial or non-financial crime. For more information, check our AML/KYC policy.
You have the sole responsibility of keeping safe and protecting any keys, passwords, access codes, user IDs, and generally any other login information that have been provided or generated with regard to your account privacy. On the occasion of third-party authorizing to use your credentials or your account, the company will not be liable for any compensation or other legal liabilities for any loss or damage caused.
If you lose your password, you can retrieve it using your registered email address or mobile phone number. Our staff will support you.
In order to terminate your account, you may send us an e-mail stating your intention to do so. Our customer support team will let you know when your account is deleted. We remind you that we keep records of all your transactions and your ID documents for a period of at least five (5) years for AML purposes. For more information, visit our AML/KYC policy.
6. INSTRUCTIONS OF USE AND TRANSACTION
When using our website, you should be aware that each new cryptocurrency is created "online" with the use of high computational requirements software, called "mining". The increase of the circulating digital money is stable, and thus, only small amounts of digital currency are released at times. Indeed, to complete any transaction (sending bitcoins from one wallet to another) always requires at least one confirmation, but sometimes maybe two confirmations are needed, which may create a slight delay in the entire transaction process. In addition, if BCASH S.A. is the sender o the cryptocurrencies, you will receive your cryptocurrencies either instantly or the next day or even within the following 30 days. Delays of such kind are related with the network of each cryptocurrency and the volume of the transactions. In particular:
With these terms and conditions, you declare that you have been informed and agree to the following:
a. Depending on the verification level you reach, you will be asked to provide us with certain personal information. This process is called Know-Your-Customer and is mandatory both for you and for BCASH S.A. KYC is a process of identifying and verifying a client’s identity when opening an account and periodically over time depending on the nature of the client’s transactions. The Hellenic Capital Market Commission is the institution that regulates and supervises BCASH S.A. On March 31, 2021, the HCMC included the company in its register of providers of exchange services between virtual currencies (“Providers of Exchange Services Between Virtual Currencies and Fiat Currencies Registered in the Register kept by the Hellenic Capital Market Commission according to Article 6(1)(B) of Law 4557/2018”). KYC is mandatory for a list of financial institutions under the European and the Greek jurisdiction. For more info check: https://bcash.eu/en/terms/kyc/
b. Please note that after the execution of a transaction and after you receive the transaction confirmation email, it is not possible to cancel the transaction.
Finally, please keep in mind that:
Purchasing cryptocurrencies via https://bcash.eu is completely linked to the availability of cryptocurrencies in the Market. "BCASH S.A." reserves the right to terminate at any time the purchase of cryptocurrencies if there is no more cryptocurrency availability. If "BCASH S.A.", abandons the cryptocurrency market, for reasons of force majeure, including indicatively a change in the legal framework, "BCASH S.A." bears no responsibility towards you as a user.
7. PAYMENT – PRICE FLUCTUATION - CHARGES
With regards to the payment method, you can pay via cash (Euros). Each bitcoin purchase transaction will be executed at the rate of the exchange service (e.g.: Kraken) at the time your payment is completed, which also includes our commission.
With these terms and conditions, you explicitly and unreservedly agree with the charges as listed on https://bcash.eu & https://bcashid.com. You should note, however, that any charges incurred on deposits and withdrawals from a bank or other financial institution are beyond our control and "BCASH S.A." bears no responsibility for them.
8. INTELLECTUAL PROPERTY
All intellectual property rights contained in signals, texts, images or any other content, which are displayed on our website or are associated to it, belong to "BCASH S.A." or other third parties that trade with it. Any reproduction of the above mentioned by third parties that do not have a license is strictly prohibited.
9. THIRD PARTY CONTENT
In some cases on https://bcash.eu & https://bcashid.com there will be content from third parties, for which "BCASH S.A." is not responsible.
10. METHODS OF COMMUNICATION
The website https://bcash.eu & https://bcashid.com belongs to "BCASH S.A.", with TIN 800798576, number GEMI 141250203000 based in Athens, Dimitrakopoulou 84, Zip Code 11741.You can contact us via e-mail: info@bcash.eu during working days and hours: Monday - Friday (10:00 - 17:00).
11. GOVERNING LAW
1. These terms and conditions and any amendments thereto, and any transaction thereunder, are governed by Greek law. The invalidity of one of these conditions does not affect the validity and effect of the remaining terms.
2. The Courts of Athens, Greece, are the exclusive competent local courts for any dispute arising from the use of our website
3. The consumer protection law is not affected by these terms and conditions but is still valid.
