ANNOUNCEMENENT TO ALL OUR CUSTOMERS

Dear customers,

We would like to inform you that, due to the new European regulation known as the Travel Rule, we are now legally required to implement verification procedures for every transaction, regardless of the amount.

This means that from the very first euro, we must perform:

- Customer identity verification, and
- Verification of the cryptocurrency address, whether:

- it is used for receiving crypto (for purchase/deposit), or
- it is used for sending crypto (for sale/withdrawal).

As a company, we are obligated by law to comply with these requirements – we do not control or influence this process, but must follow it in order to continue operating legally.

Verification methods are constantly expanding, and we are here to help you learn and complete the verification process easily:

- either in person at our locations,
- or by phone at +30 6998 499 499 and +30 698 78 12000.

New summer working hours (August & September) for all our previously 24/7 locations:

Monday – Friday: 10:00 – 20:00
Saturday: 10:00 – 15:00
Sunday: Closed

Thank you for your understanding and cooperation.
BCASH team